I enjoy building and flying the plane...
Building and managing high-performing teams.
Whether expanding capabilities in large enterprises, or building digital teams from the ground-up, I'm passionate about hiring, and developing world-class talent. I enjoy practicing servant leadership, and I can often be found mentoring others and formally teaching about human centered design at SCAD.
Leading innovation from human centered insight to omni-channel implementation.
Having launched successful digital products and services in a number of verticals, including financial services, healthcare, retail, and travel, I'm skilled at leading and orchestrating within digital product and design functions and across the enterprise, both as a consultant or in-house manager.
Crafting evidence-based, data-driven experiences that drive outcomes.
Equally experienced in agile product development and human-centered design, I enjoy qualitative and quantitative research and continuous discovery practices that drive business AND user outcomes, always advocating for balanced breakthroughs at the intersection of desirability, feasibility, and viability.
Education
CSPO
Certified Scrum Product Owner Agile Alliance
Certificate in agile product development from a globally recognized organization. Coursework included managing product development and growing outcomes through continuous discovery and agile..
MA, Design Strategy
Institute of Design at the Illinois Institute of Technology
Completed a master’s in human centered design at the leading graduate-only design school. Coursework included design research, design strategy, design planning, human factors, service design, and user experience design.
BA, Media & Communications,
Business Minor
Indiana University
Earned a Bachelor of Arts in communications and media and a minor in business at Indiana University, graduating with honors while competing as a three-year captain of nationally ranked varsity soccer team.
Outside of work, you can find me...
